Terms and Conditions

1. Introduction & Acceptance

Welcome to Globe Assist. By accessing or using our platform and services, you agree to be bound by these Terms and Conditions. These terms govern your use of our flexi-workforce and content creation services designed for the travel, events, and wedding industries.

2. Definitions

• "Platform" refers to Globe Assist's website, mobile applications, and all associated services
• "Client" refers to businesses or individuals who book professionals through Globe Assist
• "Partner" or "Professional" refers to verified freelancers registered on our platform
• "Services" include telecalling, tour management, ground operations, and content creation
• "Project" refers to any assignment or engagement facilitated through Globe Assist
• "Agreement" means the contractual relationship between parties using our platform

3. Eligibility & Registration

To use Globe Assist services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Represent a legitimate business entity (for clients) or be a qualified professional (for partners)
• Provide accurate, complete, and current information during registration
• Maintain the confidentiality of your account credentials
• Comply with all applicable laws and regulations in India

4. Services Provided

Globe Assist provides access to verified professionals across four key categories:

5. Booking & Engagement Process

1. Consultation: Initial discussion via email or WhatsApp to understand requirements
2. Assessment: Client shares detailed project specifications and requirements
3. Proposal: Globe Assist provides customized solution with transparent pricing
4. Agreement: Formal sign-off and confirmation of engagement terms
5. Execution: Professionals deployed with continuous monitoring and support

6. Payment Terms

• All pricing is quoted in Indian Rupees (INR) and is exclusive of applicable taxes
• Payment terms will be specified in the project proposal and agreement
• Advance payment of 50% is required to confirm booking
• Balance payment must be completed before or upon project completion
• Accepted payment methods: Bank transfer, UPI, online payment gateways
• Late payments may result in suspension of services and additional charges
• No refunds will be issued once professionals are deployed

7. Client Responsibilities

Clients using Globe Assist services agree to:

• Provide accurate project details, timelines, and expectations
• Ensure a safe working environment for deployed professionals
• Treat professionals with respect and professionalism
• Provide necessary tools, equipment, or access required for service delivery
• Make timely payments as per agreed terms
• Provide feedback and report any issues promptly
• Not solicit professionals for direct hiring without Globe Assist's consent
• Maintain confidentiality of sensitive business information

8. Professional/Partner Responsibilities

Professionals registered on Globe Assist must:

• Maintain accurate profile information, skills, and availability
• Deliver services professionally and meet agreed quality standards
• Adhere to project timelines and client expectations
• Maintain proper conduct and represent Globe Assist positively
• Report any issues or concerns immediately to Globe Assist
• Protect client confidentiality and proprietary information
• Not engage in direct transactions with clients outside the platform
• Comply with all applicable laws and industry regulations

9. Intellectual Property & Content Rights

Platform Content: All content on the Globe Assist platform, including logos, designs, text, and software, is owned by Globe Assist and protected by intellectual property laws.

Content Created by Professionals:

• Photos, videos, and creative content produced during projects belong to the client upon full payment
• Globe Assist retains the right to use project content for marketing purposes with client consent
• Professionals retain portfolio rights unless otherwise agreed
• Any pre-existing intellectual property remains with its original owner

10. Liability & Disclaimers

Globe Assist operates as a platform connecting clients with professionals. We:

• Conduct thorough vetting but cannot guarantee professional performance in all circumstances
• Are not liable for direct engagements between clients and professionals outside our platform
• Do not assume responsibility for third-party service failures or force majeure events
• Limit liability to the value of services provided for the specific project
• Are not responsible for damages resulting from client misuse of services

11. Privacy & Data Protection

Globe Assist is committed to protecting your privacy:

• Personal data is collected and processed in accordance with applicable data protection laws
• We use industry-standard security measures to protect your information
• Data is used only for service delivery, communication, and platform improvement
• We do not sell or share personal data with third parties for marketing purposes
• Users have the right to access, correct, or delete their personal information

For complete details, please refer to our Privacy Policy .

12. Dispute Resolution

In case of disputes:

• Parties agree to first attempt resolution through direct negotiation
• If unresolved, disputes will be escalated to Globe Assist mediation
• Mediation decisions by Globe Assist are binding unless legally challenged
• All disputes are subject to the jurisdiction of courts in Delhi, India
• These terms are governed by the laws of India

13. Modifications to Terms

Globe Assist reserves the right to modify these Terms and Conditions at any time. Changes will be:

• Posted on our website with an updated "Last Modified" date
• Communicated to registered users via email when substantial
• Effective immediately upon posting unless otherwise stated
• Applicable to all future transactions and engagements

Continued use of our services after modifications constitutes acceptance of updated terms.

14. Termination

Globe Assist may suspend or terminate accounts that:

• Violate these Terms and Conditions
• Engage in fraudulent or illegal activities
• Provide false or misleading information
• Misuse the platform or harm other users
• Fail to make payments as agreed

Users may also request account deletion by contacting support. Upon termination, all outstanding obligations remain enforceable.

15. Contact Information

For questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:

16. Acknowledgment

By using Globe Assist services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that these terms constitute a legally binding agreement between you and Globe Assist.